About our Australian, New Zealand, South African

Acceptable Use Policy

Bigbighosting.com's Acceptable Use Policy ("AUP") is 
provided to offer our clients and users a clear 
understanding of what Bigbighosting.com expects of 
them while using the service. All users of 
Bigbighosting.com's services: those who access some 
of our services but do not have accounts, as 
well as those who pay a service fee to subscribe to 
the services, must comply with this policy.

Use of Bigbighosting.com's services constitute acceptance 
and agreement to Bigbighosting.com's AUP 
as well as Bigbighosting.com's TOS (Terms of Service)

Bigbighosting.com supports the uncensored flow of 
information and ideas over the Internet medium 
and does not actively monitor subscriber activity 
under normal circumstances. Moreover, we do not 
exercise editorial control over the content of any 
web site, e-mail transmission, newsgroup, or other 
material created or accessible over or through the 
services, except for certain proprietary Web sites. 
However, in accordance with our TOS (Terms of Service), 
we may remove, or block access to 
any materials that, in our sole discretion, may be 
illegal, may subject us to liability, or which may 
violate this AUP. 

Bigbighosting.com may cooperate with legal authorities 
and/or third parties in the investigation of 
any suspected or alleged crime or civil wrongdoing. 
Your violation of this AUP may result in the 
suspension or immediate termination of your 
Bigbighosting.com account or contract WITHOUT 
PRIOR NOTICE.

Bigbighosting.com stresses the following points:

Ensure reliable service to our customers

Ensure security and privacy of our systems 
and network, as well as the networks and 
systems of others Comply with existing laws
Maintain our reputation as a responsible service 
provider Encourage responsible use of the Internet 
and discourage activities which reduce the usability 
and value of Internet services
Preserve the value of Internet resources as a
 conduit for free expression and exchange of information
Preserve the privacy and security of individual users

Unacceptable activities:

Spamming (sending unsolicited e-mail to those with 
which the customer has no existing relationship). We 
have a ZERO TOLERANCE spam policy.
Sending bulk e-mail from a shared webserver.
Relaying bulk e-mail through the Bigbighosting.com 
mail servers

Hosting of spam resources. These include and are not 
limited to; literature promoting spamming, tools or
 resources for spamming, linking to spamming resources.
Posting off-topic advertising in newsgroups/Usenet
Spoofing (using a return e-mail address which is 
not the valid reply address of the sender or sending 
an e-mail message which does not contain enough information 
to enable the recipient to identify the party who is 
really sending the message)
Passive spamming Bigbighosting.com by spamming from 
some other source Trolling (posting controversial 
messages in newsgroups to generate responses)
Mail bombing (inundating a user with e-mail without any 
serious intent to correspond)

Subscribing someone else to an electronic mailing list 
without that person's permission. 
Distribution of mass e-mailing programs is also 
prohibited. All recipients on a mailing list must 
have personally subscribed through a 'confirmed opt-in process*
  
Mailing lists may not be used to distribute unsolicited e-mail.
Any customer repeatedly "mail bombed" or that attracts such 
behavior will be asked to leave.

A message is considered unsolicited if it is posted in violation 
of a newsgroup charter or sent to a recipient who has not requested 
the message. Making an e-mail address available to the public does 
not constitute a request to receive messages.

Unsolicited E-mail / SPAM

Sending unsolicited mail messages, including, without limitation, 
commercial advertising and informational announcements is expressly
prohibited. A user shall not use another site's mail server to relay 
mail without the express permission of the site or distributing,
advertising or promoting software or services that have the primary
 purpose of encouraging or facilitating unsolicited e-mail or spam. A
user shall not store or serve content as a component of any unsolicited 
e-mail or spam. This includes the hosting of landing-pages for any
unsolicited e-mail or spam.

Complaints, including, but not limited to, complaints sent directly
 to Webosting.net, Inc or an upsteam provider, listings on SpamCop, SPEWS, SBL, 
OpenRBL or any of the 'spam-watch' sites shall serve as sufficient 
grounds for an immediate investigation of client activity.


It is contrary to Bigbighosting.com, Inc. policy for customers to 
use our servers or network to effect or participate in any of the 
following activities:

To post to any Usenet or other newsgroup, forum, e-mail mailing 
list or other similar group or list articles which are off-topic 
according to the charter or other owner-published FAQ or description 
of the group or list; To send unsolicited e-mail;


To engage in any of the foregoing activities using the service 
of another provider, but channeling such activities through a 
Bigbighosting.com, Inc. provided server, or using a Bigbighosting.com, 
Inc. provided server or bandwidth as a mail-drop or for serving content for 
messages or for responses;

To falsify user information provided to Bigbighosting.com, Inc. or 
to other users of the service in connection with use of a 
Bigbighosting.com, Inc. service. To send e-mail with through 
our e-mail servers where the e-mail address does not explicity
 reside on the Bigbighosting.com mail servers.

HSphere customers:
Mailing lists


Mailing lists may only be hosted within your HSphere account 
and you are required to use the 'confirmed opt-in' method 
available within the configuration settings for the list.
Maintaining a list external to HSphere, be it within your 
web hosting space, on your own PC, or any other server, and 
then using the Bigbighosting.com mail servers to relay that 
mail is viewed as a serious breach.

Mail from webservers

You may not send any form of bulk e-mail from the webservers. 
If you have a list it must be hosted in within your HSphere account.
Individual e-mails to 'clients' or 'members' of a website may
 not be spooled for delivery. This would qualify them as bulk e-mail.

When Bigbighosting.com, Inc. becomes aware of an alleged violation 
of its Acceptable Use Policy, Bigbighosting.com, Inc. will initiate an 
investigation (within 24-48 hours). During the investigation 
Bigbighosting.com, Inc. may restrict Customer's access in order to prevent 
further possible unauthorized activity. If the Customer is 
found in violation of our SPAM policy or AUP, Bigbighosting.com Inc. may, 
at its sole discretion, restrict, suspend, or terminate 
Customer's account and/or pursue other civil remedies. Also, Bigbighosting.com, Inc. 
reserves the right to pursue civil remedies for any costs
 associated with the investigation of a substantiated policy violation. 
If such violation is a criminal offense, Bigbighosting.com,
 Inc. will notify the appropriate law enforcement department of such violation. 

Bigbighosting.com, Inc. does not issue service credits for
 any outages incurred through service disablement resulting from Policy violations, 
or outages incurred during investigations of possible violations.

The Customer shall be held liable for any and all costs 
incurred by Bigbighosting.com, Inc. as a result of the customer's violation of these 
terms and conditions. This is including, but is not limited to, 
attorney fees and costs resulting from Postmaster responses to 
complaints from and the cleanup 
of unsolicited mailings and/or unauthorized bulk mailings and/or 
news server violations. First violations will result in a Cleanup
 Fee of $50 per complaint and the customers 
account will be reviewed for possible immediate termination.

A second violation will result in Cleanup Fee of $100 per
 complaint and immediate termination of the customers account.

A 'Complaint' can be defined as follows:

 An e-mail complaint sent directly to Bigbighosting.com, 
 Inc or Wholesalecolo.com
An e-mail complaint sent directly to an upstream provider or carrier
A 'SpamCop' listing
A SPEWS listing
An SBL listing
An OpenRBL listing

A listing on any e-mail 'block list ' which may result in 
the interruption of service to the Bigbighosting.com network


The Customer who violates this policy agrees to also pay 
Investigation Fees of no more than $125 per hour that 
Bigbighosting.com Inc. personnel 
must spend to investigate any violations in addition 
to the above-mentioned Cleanup Fees. 

Decisions regarding the termination or suspension of an 
account are final. Bigbighosting.com, Inc. will not enter 
into any negotiation 
regarding suspension or termination of an account or contract
 for breach of our AUP or Terms of Service. Upon termination of an 
account or contract the outstanding balance of that contract 
or account will immediately become due.

As a member of our network community, you must use your 
Internet access responsibly. If you have any questions 
regarding this policy, please contact us at abuse@Bigbighosting.com.

Violations of Acceptable Use Policy

The following constitute violations of this AUP:

Illegal use: 

Bigbighosting.com's services may not be used for illegal 
purposes, or in support of illegal activities. Bigbighosting.com 
reserves the right to cooperate with legal authorities 
and/or injured third parties in the investigation of any suspected 
crime or civil wrongdoing. 

Spamming or sending unsolicited E-mail: 


  See "Unsolicited E-mail / SPAM" above.

Harm to minors:

Use of the Bigbighosting.com's services to harm, or attempt 
to harm, minors in any way, including, but not 
limited to child pornography. Violations of the Child 
Protection Act may be reported to the U.S. Customs 
Agency at 1-800-BEALERT

Threats:

Use of the Bigbighosting.com's services for transmitting 
any material (by e-mail, uploading, posting or otherwise) that 
threatens or encourages bodily harm or destruction of property. 


Harassment:

Use of the Bigbighosting.com's services to transmit any 
material (by e-mail, uploading, posting or otherwise) that 
harasses another. 

Fraudulent activity:

Use of Bigbighosting.com service to make fraudulent offers 
to sell or buy products, items, or services, or to 
advance any type of financial scam such as "pyramid schemes," 
"ponzi schemes," and "chain letters." 

Hacking/Cracking:


Bigbighosting.com, Inc. reserves the right to report illegal 
activities to any and all regulatory, administrative, 
and/or governmental authorities for prosecution. The following 
examples of unacceptable behavior are non-exclusive, 
and are provided for guidance purposes. If you are unsure if 
your actions will be a violation of our policies 
please contact abuse@Bigbighosting.com.

Server broadcast messages or any message sent on an intrusive
 basis to any directly or indirectly attached network.  
Attempt to circumvent any user authentication or security of
 host, network, or account. Accessing data not intended for user. 
Probing the security of any network. Spawning dozens of
 processes. Port scans, ping floods, packet spoofing, 
webbots, forging router information, Denial of Service 
attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, 
land, teardrop. Promulgation of viruses. IRC bots such 
as eggdrop or BitchX. Any activity, whether or not the 
intrusion results in the corruption or loss of data, 
will be investigated and proper action taken. The presence of any 
of these programs, whether or not run, will result in 
action against the user including suspension or termination. 

IP numbers

Bigbighosting.com maintains control and ownership of any and all IP numbers and addresses that may be assigned to 
the client and reserves in its right to change or remove any and all IP numbers and addresses. 

IP Address Overlap: Bigbighosting.com administers the network on which customer servers reside. The customer 
may not use IP addresses not assigned to them by Bigbighosting.com staff.  If a user wishes to use their own IP numbers, 
they must comply with our AUP and its etiquette and procedures.  In addition, they must supply their own routing 
equipment or rent it from Bigbighosting.com.

Unauthorized access:

Use of the Bigbighosting.com service to access, or to attempt to access the accounts of others, or to penetrate, or 
attempt to penetrate security measures of Bigbighosting.com's or another entity's computer software or hardware, 
electronic communications system, or telecommunications system, whether or not the intrusion results in the 
corruption or loss of data, is expressly prohibited and the offending account is subject to immediate 
termination. The outstanding balance of any contracts / account will immediately become due.

Copyright or trademark infringement:

Use of the Bigbighosting.com service to transmit any material (by e-mail, uploading, posting or otherwise) that 
infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but 
not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from 
magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. 

Collection of personal data:

Use of the Bigbighosting.com services to collect, or attempt to collect, personal information about third parties without their 
knowledge or consent. 

Abuse of the law

Bigbighosting.com's services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; 
attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of 
copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in 
obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent 
to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; 
violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications 
Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. 

Copyright Infringement - Software Piracy Policy

The Bigbighosting.com network may only be used for lawful purposes. Transmission, distribution, or storage of 
any information, data or material in violation of United States or state regulation or law, or by the common law, 
is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or 
other intellectual property rights. 

Making unauthorized copies of software is a violation of the law, no matter how many copies you are making. If you copy, 
distribute or install the software in ways that the license does not allow, you are violating federal copyright law. 
If caught with pirated software, you or your company may be liable under both civil and criminal law, and you may 
be fined up to $250,000 and/or receive up to 5 years in jail.



Network disruptions and unfriendly activity:

Use of the Bigbighosting.com service for any activity which affects the ability of other people or systems to use 
Bigbighosting.com Services or the Internet. This includes "denial of service" (DoS) attacks against another network 
host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. 
It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may 
not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may 
not permit their network, through action or inaction, to be configured in such a way that gives a third party the 
capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another 
company and/or individual's computer system will result in immediate account termination. Bigbighosting.com will not tolerate 
any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, 
whether or not the intrusion results in corruption or loss of data. 

Fraud:

Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the 
person receiving it will act upon it. 

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right:

Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated. 

Distribution of Viruses:

Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, 
and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account / contract. 

Inappropriate Use of Software:

Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Bigbighosting.com's 
services could result in a suspension service. 

Third Party Accountability:

Bigbighosting.com subscribers will be held responsible and accountable for any activity by third parties, using their systems / services 
that violate guidelines created within the Acceptable Use Policy. 

Security

You are responsible for any misuse of services provided to you, even if a friend, family member, guest or employee 
committed the inappropriate activity. Therefore, you must take steps to ensure that others do not gain unauthorized 
access to your services. In addition, you may not use services provided to you in order to breach security of another system/network.

Attempting to obtain access to another user's system is strictly prohibited, and may result in termination of service.
You must adopt adequate security measures to prevent or minimize unauthorized use of your servicxes/network.
You may not attempt to circumvent user authentication or security of any host, network or account. This includes, 
but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are 
not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed 
for compromising security is prohibited. Examples of these tools include, but are not limited to, password 
guessing programs, cracking tools or network probing tools. Network security scans may only be executed with the written permission of Bigbighosting.com, Inc
You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). 
This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts 
to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. Bigbighosting.com will 
cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with 
law enforcement authorities in the investigation of suspected criminal violations.

Acceptable Use Policy Amendments and Changes

Bigbighosting.com reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our 
other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification 
will be posted in accordance with our TOS (Terms of Service).

Bigbighosting.com shall not be responsible for any claimed damages, including incidental and consequential damages, 
which may arise from Bigbighosting.com's servers or network going off-line or being unavailable for any reason whatsoever. Further, 
Bigbighosting.com shall not be responsible for any claimed damages, including incidental or consequential damages due to the failure of client systems. 
All damages shall be limited to the immediate termination of service.  Bigbighosting.com shall be the sole arbiter of what is and is not a 
violation of these acceptable use policies. Bigbighosting.com reserves the right to terminate an account at any time 
and for any reason that causes harm to any Bigbighosting.com or its customers. Bigbighosting.com reserves the right to withhold any pre-paid funds 
for any systems or services removed for violations of these policies. Bigbighosting.com reserves the right to refuse, cancel, or suspend 
service at our sole discretion. Bigbighosting.com reserves the right to change the Acceptable Use Policy without 
prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent.  
Violations of these Acceptable Uses Policies should be referred to abuse@Bigbighosting.com. 

* Confirmed opt-in: This is usually accomplished by means of an email message sent to the subscriber to which s/he must reply, 
or containing a URL which s/he must visit, in order to complete the subscription. However it is implemented, a fundamental 
requirement of all lists hosted on the Bigbighosting.com network is for verification of all new subscriptions. Any list owner must be able to 
provide positive proof of confirmed opt-in of a subscriber within 12 hours of a complaint being lodged with Bigbighosting.com, Inc or any upstream providers.